FAQ
Questions about payment
system
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q.
There are many settlement services and can not be determined. Please tell me the selection point.
a.
Your industry, service can propose a settlement service that is superior to other companies.
Please contact our sales staff for selection. We will propose a satisfactory settlement service. -
q.
We are considering deployment with service. What payment method is good?
a.
Wide variety of credit card payment menus and web money can be proposed.
Please contact us even if it is not in our menu. -
q.
Is foreign currency settlement possible?
a.
Possible. It also supports yen-denominated settlement, dollar payment, and other currency settlement.
Our settlement services are available for a wide range of users and abroad users. -
q.
Can I settle on your iPhone or Smartphone?
a.
Payment is possible in iPhone, iPad, Smartphone and tablet.
If you have an environment that can be connected to the Internet, you can settle it anytime and anywhere. -
q.
Is it possible to use the 2-3 days of spots?
a.
It is available. It is also possible to use events and free markets.
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q.
Individual business LM, is it available?
a.
There are also individual business owners in our member stores. If you have any experience, please apply if you have experience such as not joined.
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q.
Is it possible to introduce in a form of a private room rather than a store form?
a.
If the Internet environment is a place, you can introduce a settlement regardless of the form of the store.
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q.
Is it a member of another company, can I introduce it?
a.
Is possible. There is also a member store that is used in conjunction with other companies.
Questions
about contract
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q.
Please tell me about the initial cost.
a.
Consult with the settlement means and sales to be used for use and the sales volume, and the scale of handling.
Please feel free to contact us. -
q.
How many fees are the fee?
a.
Monthly settlement volume, industry, etc., the lowest price is considered from 2.8%.
First of all, please inquire and inquire. I will answer a convincing answer. -
q.
What happens to the settlement cycle?
a.
The settlement cycle also occurs once a month and twice a week, and there are weekly payments.
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q.
Is online payment and face-to-face settlement available in one contract?
a.
It is available. Online payments, mail sending type settlement, face-to-face payment settlement service is available.
Questions about introduction
and application
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q.
It is the first settlement service introduction. I would like to support it, is it possible?
a.
Possible. We support every tool such as visiting, telephone, zoom, chat.
In addition, our system engineer also supports member stores that need to connect to the system. -
q.
I am considering introducing a credit card. Please tell me the card brand available.
a.
6 Debt International Brands (VISA, MasterCard, JCB, American Express, Diners Club International, Discover) are available.
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q.
Is there a product that can not be handled in the introduction of settlement service?
a.
We will fully consider the introduction of settlement flexibly with any product. Please feel free to contact us for more information.
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q.
How long is your credit card settlement available?
a.
After confirming the application, it is possible to introduce and settlement in the shortest to 2 weeks.
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q.
Is the website still no longer? Is it possible to apply?
a.
Is possible. However, it is necessary to submit a document that can check the service content and price system at the time of examination.
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q.
What should I apply for?
a.
Contact us for inquiries.
At that time , if you describe information such as service outline, handling product, handling amount, average unit price, average settlement amount, settlement method of the desired settlement and starting time, guidance can be smooth. -
q.
Is there any necessary documents for application?
a.
It depends on the service or the product that you want to subscribe, so we will guide you at the time of application procedure.
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q.
Is "registered book copy" be anytime or okay?
a.
The documents required by the application will prepare the original within 3 months from the acquisition date.
Question
about payment.
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q.
Is it possible to refund?
a.
Is possible. If you need a refund, please contact your support.
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q.
What is a chargeback?
a.
If you do not agree with the settlement for some reason, the credit card company is to reject payments for member stores.
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q.
Is it possible to cancel chargeback?
a.
If you want to cancel the chargeback, you need to apply for cancellation to the card company from card users.